Upon placing your order, a customer service representative will issue you an order number. Please refer to this number whenever contacting CSL for additional information. CSLstore.com does not show all the products available from CSL. If you want something not listed here please call with your specific needs.
Some products on CSLstore.com are UL Listed, UL Recognized, or CSA Approved. Please call for details. Material Safety Data Sheets (MSDS) are applicable on some products, these are available upon request. Prices do not include freight charges and are subject to change without notice. We do not require a minimum order. A $10.00 charge will be applied to all reshipments of orders returned to CSL as undeliverable. A $20.00 fee will be charged for any check returned and a $15.00 fee for all incoming Wire Transfers. (These fees are to recover our actual bank charges).
We accept VISA, MASTER CARD, DISCOVER, AMERICAN EXPRESS, Prepay, or COD until a line of credit is established. As a result of cash discounts, pricing may be slightly higher on charge card transactions. Any credits issued to charge cards not necessitated by CSL will be subject to a 4% service charge.
We ship via Common Carrier, UPS, Federal Express, or your specified method. Our in-house UPS and Federal Express computer terminals allow us to check on the status of your shipment at any time.
Count and inspect all packages carefully before signing the driver's receipts. Any claim for visible damage, shortage, and concealed damage should be filed immediately with the carrier. If a shortage in the contents of a package should be suspected, please contact CSL immediately. No claims will be allowed after three working days from the receipt of a shipment. CSL will assist you in making a claim with the carrier in the event of a loss or damage.
All returns must be issued an RA # by CSL which must show clearly on your return package. All returns must be returned prepaid with a letter indicating the reason for return and the invoice number. All returns are subject to a restocking charge. No returns will be allowed after ten working days of the return authorization date.
CSL continually engages in research related to product improvement. New materials, production methods, and design refinements are introduced into existing products without notice as a routing expression of that philosophy. For this reason any current CSL product may differ in some respect from its published description, but this will always equal or exceed the original design specifications unless otherwise stated.
Any person using equipment sold by Creative Stage Lighting is personally responsible for obtaining expert instruction in its use, for learning the proper techniques involved, assumes all risks, and accepts complete responsibility for any and all damages and injuries of any kind.
This price list does not provide instruction, and is no substitute for personal instruction by qualified persons well versed in all appropriate safety techniques. All information in this price list, pertaining to the equipment or its use, is provided solely to assist the customer in making purchasing decisions.